Bannatyne Hotel Durham | Durham ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Eden Terrace, Durham, United Kingdom, DH1 2HJ

“The location offered easy access to beautiful Durham and surrounding areas.”view full review

Bannatyne Hotel Durham, a 3-star family-friendly hotel, offers a great value stay with complimentary access to Bannatyne Health Club. The historic city center of Durham is just a short drive away, featuring entertainment, shopping, and attractions.

Rooms & Amenities

Rooms at Bannatyne Hotel Durham include Standard, Premium, and Premium Accessible options. Family Rooms provide additional space and amenities for children, with under 16's staying free when accompanied by a full-paying adult. Amenities such as complimentary Wi-Fi, plasma TVs, and tea and coffee facilities are included in all room types.

Dining & Nearby Options

Dining options at Bannatyne Hotel Durham include a kids menu offered at the health club cafe bar next door. Guests can enjoy meals in a family-friendly setting, with options that appeal to various tastes. Breakfast and evening meals are available for purchase from the health club.

Leisure & Local Area

Leisure facilities include complimentary access to Bannatyne Health Club, featuring a swimming pool, gym, and classes available for all ages. Nearby attractions include Beamish Museum, Krazy Kingdom, and Durham Cathedral, providing a variety of activities for guests. Public transport options such as local bus services make exploring easy.

Services & Transportation

Bannatyne Hotel Durham provides convenient services including 24-hour reception and free parking. Nearby transport options include Sportsman's Arms bus stop, just a 4-minute walk away. Membership of the Bannatyne Health Club offers added benefits during your stay.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double or Twin Room

Max:

2 persons

17 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Double or Twin Room

Max:

2 persons

17 m²

Bed options:

2 Single beds

Shower

Heating

room details

Check Prices

Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Durham 1.8 km

Airports

Newcastle (NCL) 38.6 km

Durham Tees Valley (MME) 43.9 km

Train

Durham Train Station 3.1 km

Bus

Bus stop 3.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Lovely Spa Experience

“I had a wonderful time relaxing in the spa. The leisure facilities included a refreshing pool, and it was a great way to unwind after a day of exploring. Although the hot tub could use a little warmth, the bubble pressure was fantastic, expertly easing the tension in my back.” view full review

Delicious Leisure Club Breakfast

“I enjoyed breakfast at the leisure club, where I was really surprised by the variety and quality of the food. The full English breakfast was hot, fresh, and absolutely delicious, the perfect start to my day.” view full review

Convenient Parking Options

“The hotel offered ample parking space that was free of charge. This made my stay even more convenient, as I didn't have to worry about parking fees or finding a spot close by.” view full review

Comfortable and Well-Equipped Room

“My room was clean and tidy, with a comfortable bed that ensured a good night's sleep. I appreciated the ample tea and coffee supplies, along with a powerful shower that had adjustable temperatures to my preference.” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course
Squash
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Housekeeping
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Snack bar
Bar/ Lounge area

Children

Cots
Board games
Children's menu
Children's play area

Spa & Leisure

Indoor swimming pool
Leisure/ TV room
Spa & wellness centre
Solarium
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Free Wi-Fi in rooms
Heating

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Location

Eden Terrace, Durham, United Kingdom, DH1 2HJ

Map view

Eden Terrace, Durham, United Kingdom, DH1 2HJ

City landmarks

Church

Durham Cathedral

3.0 km

Castle

Tunstall Chapel

2.9 km

Landmark

Palace Green

2.9 km

Landmark

Durham Ghost Walk

950 m

Landmark

Adventure Valley

2.5 km

Landmark

Belmont Railway Viaduct

1.5 km

Garden

Crook Hall and Gardens

2.6 km

Landmark

Old Durham Gardens

2.4 km

Landmark

Neptune Statue

2.8 km

Landmark

The Durham Light Infantry Memorial

2.8 km

Landmark

Marquess of Londonderry's Statue

2.8 km

Museum

Durham Museum

2.8 km

Library

Palace Green Library

2.9 km

Landmark

Low Burnhall Woods

2.4 km

Museum

Durham University Museum of Archaeology

3.0 km

Mall

Prince Bishops Shopping Centre

2.7 km

Gallery

Bow Trust

2.9 km

Landmark

Lindisfarne Gospels

2.9 km

Church

Church of St Laurence

2.8 km

Bridge

Elvet Bridge

2.7 km

Landmark

Poplar Tree Garden Centre & Coffee Shop

3.0 km

Bridge

Kingsgate Bridge

2.8 km

Landmark

Aykley Wood Nature Reserve

2.7 km

Landmark

Durham Riverside Walk

3.3 km

Landmark

World Heritage Site Visitor Centre

2.9 km

Park

Wharton Park

3.2 km

Museum

Oriental Museum

3.8 km

Landmark

Spa at Ramside

4.0 km

Nearby

And Spa - Durham Eden Terrace

Bannatyne Health Club And Spa

120 m

Restaurants

Zest Kitchen and Lounge

1.1 km

14B Renny_s Lane

Pizza Hut

570 m

Durham City Retail Park

Cafe Dafte

830 m

Belmont Industrial Estate

Cafe 38

780 m

Uunit 38 Dragonville Industrial Park Dragon Lane

Kfc

1.2 km

Rennys Lane Unit 11

Tesco Cafe

1.2 km

Dragon Lane Dragonville Industrial Estate

Belmont Tandoori

1.5 km

16 Cheveley Park Shopping Centre

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

6.4

Location

6.6

Service

7.6

Dining

5.4

Jordan

United Kingdom, February 2025

5.0/10

Overall, my stay at the Bannatyne Hotel Durham was a mixed experience. I appreciated the clean and comfortable rooms, but I found the facilities quite basic and noticed some dated decor. The staff were incredibly friendly and helpful, which was definitely a highlight. Unfortunately, some aspects, like the lack of included breakfast and the noticeable smell in the bathroom, left something to be desired.

Rooms

6.0

My room was clean and of good size, but I encountered a strong sulfur smell in the bathroom. The mattress could have been in better condition as well. I did appreciate the power shower, which was great for my back.

Service

9.0

The staff were lovely and very accommodating. Amanda stood out for her really good helpfulness and warm demeanor, making my stay much more enjoyable.

Location

6.0

The hotel is conveniently located for visiting family in the area, though it's a bit outside the city center. Traffic noise didn't bother me, but the area felt a bit drab and uninviting.

Dining

5.0

Breakfast was served next door, and while it had a good variety, I found the quality lacking. The food seemed overcooked and not fresh, which was disappointing.

Facilities

5.0

While there are leisure facilities available at the neighboring health club, the lack of amenities directly in the hotel was disappointing. Also, it wasn't clear during booking that I would have to pay to access the leisure center.

Gary

United Kingdom, December 2024

6.2/10

I had a mixed experience at Bannatyne Hotel Durham. While the staff were incredibly helpful and friendly, the hotel itself felt quite budget, with several issues in the room. The location was convenient, being close to the A1M, but the noise from the motorway was disturbing at times, especially at night.

Rooms

6.0

My room was clean, but it was tired and needed updating. There were issues like a toilet that didn't flush well and towels with holes. I appreciated the large bed, but I had problems with the bed sheet being too small, which left me feeling a bit uncomfortable overnight.

Service

8.0

The staff were a real highlight for me. They were welcoming and dealt with my check-in efficiently, especially after a long journey. Colin, in particular, stood out as exceptionally helpful.

Location

7.0

The hotel is conveniently located near the A1M and is close to Durham city center. However, the noise from the motorway and late-night guests made it difficult to get a restful night's sleep at times.

Dining

5.0

Breakfast was served at the health club nearby, but I wouldn't say it was the best choice. There are better options around for breakfast, so I would recommend exploring those instead.

Facilities

7.0

The hotel is attached to a health spa, which could be a nice perk. However, I didn't use the facilities during my stay. Parking was ample, which was a plus.

Tony

United Kingdom, November 2024

7.2/10

My stay at Bannatyne Hotel Durham was a mixed experience. While I found the bed incredibly comfortable, the service left much to be desired, especially when I faced issues with my room. The location was decent, being a short drive to the city center, and the dining options were fairly good but not without flaws.

Rooms

6.0

The room was modern but had some cleaning issues; I noticed stains on the floor. Even though it was equipped with nice toiletries, the shower head wasn't properly attached.

Service

5.0

Service varied; while some staff were friendly and accommodating, others seemed indifferent. I struggled to get assistance regarding the TV and Wi-Fi, which was disappointing.

Location

7.0

The hotel is conveniently located just a short taxi ride away from the city center, making it easy for me to explore Durham. There are also local bus options available, which is a plus.

Dining

6.0

Dining options were reasonably priced, but I had mixed feelings about breakfast, as it was located across the car park in the leisure center. The full English was nice, but the fried elements could have been better.

Facilities

7.0

The hotel does have a gym and spa facilities, which I didn't utilize as I was out exploring. However, they did offer good value for what appeared to be ample amenities.

David

United Kingdom, October 2024

5.4/10

I found Bannatyne Hotel to be well-kept with courteous staff, but there were some drawbacks. The room was massive and the bed incredibly comfortable, making my stay enjoyable. However, the breakfast options were underwhelming, and I had to walk to a different building for meals, which was a bit inconvenient.

Rooms

6.0

The room was spacious, and the bed was huge and very comfortable. However, there were some maintenance issues that could be improved, such as noise insulation and cleanliness. My room felt dated with some noticeable marks on the ceiling.

Service

8.0

The staff were friendly and really helpful. They responded swiftly to my requests, which made the experience much smoother. There was a slight mix-up with the room cleaning, but it was quickly resolved.

Location

6.0

The hotel is conveniently located just off the A1M, making it easy to access. However, it is a bit remote from central Durham, so you might need a car or prepare for some walking to get to local amenities.

Dining

5.0

Breakfast was served in the spa building, which was disappointing on the second day. Most items, like the muffins and tea cakes, seemed pre-packaged and reheated rather than freshly prepared. I expected more variety for a hotel at this price point.

Facilities

7.0

The spa and gym facilities were clean and well-maintained, though I was disappointed by the cost of using the spa amenities, like swimsuits, which seemed excessive. I couldn't take full advantage of the facilities during my stay.

Thomas

United Kingdom, October 2024

7.0/10

I had a great value stay at Bannatyne Hotel Durham, with clean and spacious rooms. although there were a few drawbacks that could be improved. The helpful staff made checking in early a breeze, and the location was convenient for access to the city center. However, I faced issues with the shower and room temperature that affected my comfort during the night.

Rooms

8.0

My room was clean and spacious, but had a few issues like a shower that didn't close well and a slow drain. plus, the heating made it quite uncomfortable at night. The bed was also two singles pushed together, which I didn't prefer.

Service

8.0

The staff were friendly and really accommodating, allowing me to check in early and assisting with any requests. they were generally quite helpful, although there were some hiccups with housekeeping during my stay.

Location

7.0

The location was perfect for me, just a few minutes off the A1(M) and close to a large retail park. However, it's a bit far from the city center, which made travel a little less convenient.

Dining

6.0

I dined at the health club, which had varied service. some meals were fine, while others were disappointingly slow. It would be nice to have a dedicated area for hotel guests to speed up service.

Facilities

7.0

The gym and pool are available for no extra cost as I booked directly. but I found the gym a little dated and could use some new equipment. The facilities didn't feel entirely fresh, though they did their job.